Technical Support

Support options :

Our technical service is at your disposal.

For a better treatment of your request, please make sure that you have the following information:

• For existing incidents – your incident (ticket) number
• For reporting an incident – your circuit reference number (usually starting with W.11.xxxxx)

Business Customer Technical Support
+352 27 62 2555

Carrier Technical Support
+352 26 49 9555

Where to find your circuit reference number?

1. On Your Service Acceptance Sheet

2. On Your Bill