Unified Communications

Operator Connect by cegecom – The new dimension of Microsoft Teams telephony

Simplify and optimize your company's communications with Microsoft Teams and cegecom cloud telephony, the first provider in Luxembourg to offer the Operator Connect solution from Microsoft Teams.

Connect your business to Microsoft Teams with ease, using flexible and reliable solutions tailored to your needs. Keep your current numbers while reducing your costs, benefiting from professional support and a modern communication platform that accelerates your digital transformation.

Two solutions adapted to your needs:

Operator Connect

Integrated solution, simple and quick to deploy.

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Direct Routing

Customizable solution to meet specific needs.

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Key benefits

Performance

Increased productivity and improved collaboration.

Centralization

Centralised communication in Teams.

Safety

Reliable and secure local solution.

Operator Connect

An integrated solution, easy and quick to deploy for a seamless Teams experience.

Advantages :

Internal and external calls via Teams.

Full integration with the Microsoft Teams voice flow in partnership with AudioCodes.

Quick implementation

Deploy Teams without technical complexity and without interruption.

Autonomous user management.

Add or remove users as needed.

Luxembourgish number

Keep a local number for your calls.

Flexible price

Share minutes adapted to your teams’ needs.

Europe+ coverage

Includes Europe, UK, US, Canada and Switzerland (minutes outside this zone are billed according to the pricing plan).

Multi-device

Accessible on computers, tablets, or smartphones.

The Operator Connect solution

Direct Routing

Transform Microsoft Teams or Zoom into a complete collaboration solution for your teams with Direct Routing. Make internal and external calls directly from Teams or Zoom, while benefiting from the reliability of the cegecom Cloud Telephony infrastructure.

Why choose Direct Routing with cegecom?

Seamless integration

Merge between Teams and cegecom cloud telephony, without worrying about the system your contacts are using.

Multi-device

Accessible on computers, tablets, or smartphones.

Customizable

A solution that adapts to the specific needs of your business.

Reduced cost

Cost savings compared to traditional telephony, without additional equipment.

Keep your Luxembourgish numbers

Modernize your telephony while keeping your existing Luxembourgish numbers.

Single point of contact

cegecom support for simple and efficient integration.

Unified telephony, designed for your business

Operator Connect and Direct Routing solutions use a Session Border Controller (SBC) to connect your Teams or Zoom platform to the public telephone network.

This gives you:

cegecom telephony directly within Microsoft Teams or Zoom.

All the features of MS Teams Phone Standard (license required).

A secure, reliable solution ready for your business calls.

Centralise your communication channels

Want to discover the power of Teams and the reliability of cegecom telephony, while benefiting from rapid telephony integration with MS Teams through a certified, regional Microsoft Teams or Zoom partner? Contact us: