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Telecommunication Solutions for SME

Discover our telecommunication solutions, internet, phone for businesses in Luxembourg.

Combine Internet access and telephone service

With COMPLETE, you have the benefit of both Internet access and basic phone service. The different asymmetrical bandwidths available – from 20 to 200 Mbps download speed and 1 to 100 Mbps upload speed – enable you to download your files in a few seconds, to surf the Internet searching for information relevant to your activity or even to connect your message service webmail. cegecom.lu (5 five free emails addresses on request). For some specific applications, a fixed IP address is included.
The phone service offers you the opportunity to connect your phones to analogue or ISDN (Complete DSL) ports, to phone ports of our cegecom HomeServer broadband network or under the form of a SIP-TRUNK port for the VoIP thanks to an electrical Ethernet interface (Complete Fibre).
As an option, if you choose Complete Fibre, products, you can have up to three communication channels over all available ports of the HomeServer or use the SIP-TRUNK port for 8, 30 or 60 communication channels.
COMPLETE, is the simplest way to connect your business to the Internet and phone network.

Bandwidth for the COMPLETE solution

The COMPLETE connection provides an asymmetrical bandwidth. The variants and maximum asymmetrical bandwidths available can be found in the following table:

Product variantDownload speed kbit/s
Max
Download speed kbit/s
Min
Download speed kbit/s
Normal
Upload speed
kbit/s
Max
Debit upload en kbit/s
Min
Debit upload en kbit/s
Normal
Complete DSL small50007684500512128460
Complete DSL medium1000050009000640128576
Complete DSL large2000018000768128691
Complete fibre small300007000270001000010009000
Complete fibre medium100000300009000050000200045000
Complete fibre Large20000010000018000010000090000
La valeur normale représente le total moyen des bandes passantes disponibles pour 80% des clients.

 
The normal value represents the total average bandwidth available to 80% of the clients.
 

Phone Services

Depending on the access infrastructure (DSL or Fibre), cegecom provides its clients with one of the following services:

Complete DSLAn analogue phone connection with one phone number or A point
or multipoint ISDN connection with one or more phone numbers
(MSN)
Complete fibre2 communication channels with on phone number configured on
HomeServer ports or 8, 30 or 60 communication channels in the
form of a SIP-TRUNK port for direct connection to a DID
compatible IP-PBX