Unified Communications Offer

A telephone exchange without the constraints

MANAGED COM is a secure telephone exchange hosted by cegecom in Luxembourg for the management of your communications.

It enable you to have a real corporate communication platform. According to the size of your company, you can choose between Managed Com Corporate and Managed Com Business.

Managed Com Corporate : 100% flexible all-in-one solution

Managed Com Corporate is a complete solution for your business communications. You benefit from a state-of-the-art equipment, a modern and constantly up-to-date technology and a performing technical support centre.

Our solution is 100% flexible. You don’t need to invest in a complex phone system. You have the choice between three features sets: Basic Voice, Unified Communication or Contact Centre.

Basic Voice ensures you an optimal basic communication with the main voice features such as call logs, call forwarding, three-party conferencing and personal phonebook. Unified Communications offers you a set of additional advanced voice services such as fixed mobile convergence, instant messaging and phone conference management.

You can easily switch from one feature set to another as your business needs grow. You even have the opportunity to combine the three subscriptions according to your configuration needs and sites – from the headquarters to the regional office, the branch office, the remote office and the remote user.

Managed Com Business : Unified communication accessible to all

Our Managed Com Business solution is especially dedicated to small and medium-sized enterprises. This shared communication platform provides access at affordable prices to a lot of functionalities such as connecting smartphones (Android and IOS) from any Wi-Fi network, taking over existing devices without having to replace them and benefiting from a reliable and redundant service provided by the cegecom data centres.

You have the choice between two feature sets. The first, Basic Voice, contains several features: from call forwarding to presence status, one number service, disaster recovery routing, parallel ringing, busy lamp field, conferencing up to 20 subscribers, Fax2Mail and Mail2Fax. The second, Call Center, includes all the features of Basic Voice and offers additional options useful for the development of a call centre (Call Center Agent, IVR menus, waiting queue configuration, etc.).

Download the documentation for the MANAGED COM solution

Configuration example : Combine the feature sets according to your needs and sites.